1. Pricing:
All prices listed on our website and in-store are final and include applicable taxes. We reserve the right to change prices at any time without prior notice. Promotional discounts and special offers are time-limited and subject to terms and conditions.

2. Payment:
We accept a variety of payment methods, including major credit cards, debit cards, and online payment platforms. All payments must be completed at the time of purchase. Your payment information is processed securely, and we do not store any credit card details.

3. Shipping:
Aura offers shipping to selected regions. Orders are processed within 1-3 business days, with delivery times varying based on location. We provide tracking information once your order has been shipped. Please ensure your shipping address is accurate, as we are not responsible for delays or losses due to incorrect information.

4. Returns and Exchanges:
We want you to be completely satisfied with your purchase. If for any reason you are not, we offer returns or exchanges within 30 days of purchase, provided the product is unused and in its original packaging. Please contact our customer service team to initiate a return or exchange. Return shipping costs are the responsibility of the customer, unless the return is due to a defect or error on our part.

5. Refunds:
Refunds will be processed once the returned item is received and inspected. The refund will be issued to the original payment method within 5-7 business days. Shipping costs are non-refundable, except in cases of defective products or order errors.

6. Customer Service:
At Aura, we value our customers and strive to provide exceptional service. If you have any questions or concerns about your order, please contact us at. We are here to assist you and ensure your shopping experience with Aura is seamless and enjoyable.

7. Privacy:
We respect your privacy and are committed to protecting your personal information. Any data collected during the sales process is used solely for processing your order and enhancing your shopping experience. We do not share your information with third parties without your consent.